§ 11. What you can claim when the tradesperson is late

The Craftsman Services Act (Håndverkertjenesteloven)·LOV-1989-06-16-63

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The text of the law (unofficial translation)

§ 11. The consumer's claims in the event of delay

If the service provider (tjenesteyter) has not completed the service or met deadlines in accordance with § 10, and this is not due to circumstances on the consumer's (forbruker) side, the consumer may
  1. withhold payment (holde betalingen tilbake) under § 13.
  2. demand that the service be performed under § 14 or terminate the agreement (avtale) under § 15, and
  3. claim compensation (erstatning) under § 28.
Source: Lovdata — Håndverkertjenesteloven (the Craftsman Services Act) § 11

What does this mean?

If the tradesperson (håndverker) is late under § 10, and this is not due to the consumer, the consumer has several remedies. He can withhold payment, demand that the job be done, withdraw from the agreement or claim compensation. The section lists them, and the rules on each claim are found in § 13, § 14, § 15 and § 28.

Complaints in the event of delay (reklamasjon ved forsinkelse (forsinkelse)) are governed by § 12. This rule is therefore the start of the series of rules on the consequences of a tradesperson not finishing on time.

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All sections of the Craftsman Services Act →
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