§ 14. Requiring the tradesperson to do the job
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 14. Right to have the service performed
(1) The consumer (forbruker) may uphold the agreement (avtale) and demand that the service provider (tjenesteyter) performs the service when this can be done without unreasonable cost or inconvenience for the service provider in relation to the consumer's interest in the service provider performing the service.
(2) A consumer who waits unreasonably long before making the claim loses their right to demand that the service be performed.
What does this mean?
The consumer can choose to hold on to the agreement and demand that the job (oppdrag) is done. This applies only when it does not become unreasonably expensive or difficult for the service provider, weighed against what the consumer gains from it. The consumer cannot wait unreasonably long before demanding this, because then the right is lost. This section is one of the claims in § 11.
The alternative is to withdraw from the agreement under § 15. Alongside this is § 13 on withholding payment.
Related sections
- § 11What you can claim when the tradesperson (håndverker) is late
- § 15Termination with immediate effect (heving) of the agreement in case of delay (forsinkelse)
Questions about this section
- Can the tradesperson withdraw the offer after I have said yes?
- The tradesperson is not answering: how to send a written deadline (frist) letter
- The bathroom is not finished after three months – can I terminate the agreement with immediate effect?
- How to set a final deadline for the tradesperson before you terminate with immediate effect