The Consumer Purchases Act

LOV-2002-06-21-34 · 63 §§

Your rights when you buy goods from a shop or online store: defects, repair, replacement, price reduction and cancellation. Each section has the legal text (unofficial translation) and a plain-language explanation.

Machine-translated from Norwegian. The Norwegian text is the one that applies. Read in Norwegian.Norsk English العربية Polski Українська

§ 16What counts as a defect?§ 26Your rights when the item has a defect§ 27How long can you complain about a product?§ 33Compensation when the item is defective
Chapter 1 — Introductory provisions§§ 1 – 4
Chapter 2 — Delivery, etc.§§ 5 – 12
Chapter 3 — Risk for the goods§§ 13 – 14
Chapter 4 — Properties of the goods, defects, etc.§§ 15 – 18 a
Chapter 5 — Delay. The consumer's claims due to late delivery§§ 19 – 25
Chapter 6 — The consumer's claims due to defects in the goods§§ 26 – 36
Chapter 7 — The consumer's obligations§§ 37 – 40
Chapter 8 — Cancellation of orders and returns§§ 41 – 42
Chapter 9 — The seller's claims in the event of breach of contract by the consumer§§ 43 – 48 a
Chapter 10 — Common rules on cancellation and replacement§§ 49 – 51
Chapter 11 — Common rules on compensation§§ 52 – 54
Chapter 12 — Miscellaneous provisions§§ 55 – 61 a
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