§ 59. Can the shop cancel your subscription?

If you receive goods delivered monthly and do not pay for one delivery, the shop can cancel that delivery. If the stop in payment gives "good reason" to believe that you will not pay in the future, they can end the whole agreement.

The Consumer Purchases Act (forbrukerkjøpsloven)·LOV-2002-06-21-34

Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська

The text of the law (unofficial translation)

If the seller (selger) is to deliver in instalments and the consumer (forbruker) is to pay or cooperate in corresponding instalments, and there is a breach of contract (kontraktsbrudd) on the consumer's part in a single delivery, the seller can cancel the purchase (heving) for that delivery in accordance with the rules in § 45.

If the breach of contract gives the seller good reason to expect that a breach of contract will occur that would give a right to cancel the purchase for later deliveries, he or she can on this basis cancel the purchase for such deliveries if this is done within a reasonable time.

Source: Lovdata — Forbrukerkjøpsloven (the Consumer Purchases Act) § 59

What does this mean?

Subscriptions (dog food, coffee beans, plates) keep running. If you do not pay for the April bag, the shop can cancel the purchase for April.

But the shop will not keep sending blindly. If you have not paid for March and April, that gives good reason to believe you will not pay for May either. Then they can end the whole subscription.

Example

Eva subscribes to plates at NOK 500 each. She pays for the first three. She does not pay for the fourth and stops responding. The shop sees a clear pattern and cancels the rest of the subscription. They send the invoice for plate 4 to debt collection (inkasso).

Common mistakes

  1. Believing you can get out of a binding agreement just by not paying — you will owe the money anyway

What should you do?

If you want to end a subscription: cancel it according to the terms. Burying your head in the sand always results in debt collection debt.

Frequently asked questions

What if the shop is late with a delivery — can I then cancel future ones?
Yes, there is a corresponding rule for you. If they fail seriously on one delivery and you have good reason to fear the next one, you can cancel future subscription deliveries.
Related sections
All sections of the Consumer Purchases Act →
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