§ 25. Price reduction (prisavslag) for a defect (mangel)
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 25. Price reduction
(1) If the defect is not repaired in accordance with § 24, the consumer (forbruker) may demand a price reduction. This does not apply if the consumer refuses a repair of the defect (retting) that the consumer is obliged to accept.
(2) The price reduction is set at what it would cost the consumer to have the defect repaired, except for costs as mentioned in § 24 (4) second sentence. If the costs would be unreasonable in relation to the significance of the defect for the consumer, the price reduction shall correspond to the significance of the defect.
What does this mean?
If the defect is not repaired under § 24, the consumer can demand a lower price. This does not apply if he has said no to a repair he was obliged to accept. The reduction is set at what it would cost to have the fault repaired. If that becomes unreasonably expensive compared with what the fault means for the consumer, the significance of the defect decides.
The section takes § 21 as its starting point, with cancellation of the contract (heving) in § 26 as the alternative. Repair under § 24 comes first.
Related sections
- § 24Repair of the defect
- § 21Your claims when the service has a defect
- § 26Cancellation of the contract for a defect
Questions about this section
- Poor work by a tradesperson (håndverker): repair of the defect, price reduction and compensation (erstatning)
- Price reduction for the bathroom: how to calculate your claim when the fault is not repaired
- Price reduction for defective work by a tradesperson: how to calculate the amount
- Repair costs as a price reduction: how to obtain quotes as evidence