§ 21. Your claims when the service has a defect
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 21. The consumer's claims in the event of defects
(1) In the event of a defect, the consumer may
(2) Claims against parties other than the service provider (tjenesteyter) are governed by § 27.
What does this mean?
This section is the overview of what the consumer can do when there is a defect. He can hold back payment and demand that the fault be fixed. If it is not fixed, he can demand a lower price or withdraw from the agreement. In addition, he can claim compensation for loss. Claims against parties other than the service provider follow from § 27.
What counts as a defect is set out in § 17 to § 20. Repair of the defect and price reduction are covered in § 24 and § 25.
Related sections
- § 23Withholding payment in the event of a defect
- § 24Repair of the defect
- § 25Price reduction in the event of a defect
- § 26Cancellation of the contract (heving) in the event of a defect
- § 27Claims against earlier suppliers in the chain and other professionals