§ 6. How the withdrawal period is calculated
The day you receive the item or enter into the agreement does not count. The period starts the day after. All calendar days count — weekends too. But if the last day falls on a Saturday, Sunday or public holiday (helligdag), the period is extended to the next working day (virkedag).
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
When a period expressed in days is to be calculated from the time an event occurs or an action takes place, the day on which the event occurs or the action takes place shall not be regarded as part of the period.
All calendar days are included in a period. If a period ends on a Saturday, public holiday or holy day, it is extended to the next working day.
What does this mean?
§ 6 explains how to count days when you need to work out a deadline.
Rule 1: Day zero does not count. If the item arrives on Monday, the withdrawal period starts on Tuesday. If you sign an agreement on a Thursday, the period starts on Friday. The "day of the event" itself is never counted as day 1.
Rule 2: All days count. This means that Saturdays, Sundays and public holidays count exactly the same as ordinary weekdays. You cannot "subtract" the weekend.
Rule 3: The weekend saves you at the end. If the last day — day 14 — happens to fall on a Saturday, Sunday or public holiday, the period is extended to the next working day. This usually means the following Monday.
For the right of withdrawal (angrerett), the usual period is 14 days (under § 21). These 14 days therefore start the day after you received the item or entered into the agreement.
Examples
Anne receives a pair of shoes from Zalando on a Monday. The Monday itself does not count. Day 1 is Tuesday. She counts fourteen days forward — and lands on the Monday two weeks later. She has the right of withdrawal up to and including that day. If she sends her notice of withdrawal (angremelding) that same Monday, she is within the period.
Eva receives a parcel from Komplett.no on a Saturday. Day 1 is the following Sunday. She counts fourteen days forward and lands on the Saturday two weeks later. Since Saturday is the weekend, the period is extended to Monday. So she has a few extra days — but only because the last day happened to fall on a weekend.
Common mistakes
- You think the day you receive the item is day 1. It is not. The day of receipt never counts. The period starts the day after.
- You think the weekend does not count. It does. All days count — Saturdays, Sundays and public holidays. Only if the last day falls on a weekend do you get an extended period.
- You wait until the last second. If you send the notice of withdrawal at 23:59 on day 14, you are within the period — but the risk of miscounting is much greater. Better to send it a few days before.
What should you do?
When the item arrives, check the date immediately. Set a reminder in your calendar for day 10 or 11 — then you still have plenty of time if you change your mind. If you are unsure of the last day, count backwards from what you think the deadline is and add a couple of days to be on the safe side.
Frequently asked questions
Does the day I signed the agreement count?
What counts as a public holiday in Norway?
What if I send the notice of withdrawal at a time when the post office is closed?
- § 21The 14-day withdrawal period
- § 20How to use your right of withdrawal
- § 1Which purchases the Act applies to
- How quickly must the online shop pay back when the customer withdraws?
- Withdrawing from a tradesman agreement signed at the door: how to do it
- Withdrawal period without a withdrawal form: when it is extended and for how long
- Withdrawal form (angreskjema) for tradesman services: how to fill it in and send it