§ 29. Cancellation of the package holiday contract (heving av pakkereiseavtalen) for material defects

The section lets the traveller cancel the contract (end it because of the defect) when a defect has a major impact on the performance of the holiday. The condition is that the organiser has neither corrected the defect (§ 27) nor proposed alternatives under § 28 that the traveller has accepted. The traveller can then claim back the money for services that were not provided. In the event of cancellation of the contract, the organiser is also obliged to arrange transport home (hjemtransport) under § 30 when the package includes passenger transport (persontransport). The section is therefore a last resort after correction and alternative services have not resolved the matter.