§ 31. Standard compensation (normalerstatning) for delay by a tradesperson (håndverker)

The Craftsman Services Act (Håndverkertjenesteloven)·LOV-1989-06-16-63

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The text of the law (unofficial translation)

§ 31. Standard compensation for delay (forsinkelse)

(1) The agreement (avtale) may set a standard compensation that the service provider (tjenesteyter) is to pay as compensation (erstatning) for loss and inconvenience resulting from delay. Such agreed standard compensation must cover the loss and the inconvenience that the situation usually entails for the consumer (forbruker). Even if it has not been agreed, the consumer may claim standard compensation in accordance with general practice in the industry.
(2) If the service provider has acted with gross negligence (grov uaktsomhet) or otherwise contrary to honesty and good faith (redelighet og god tro), has failed to limit the loss, or there are other special reasons, the consumer may instead claim compensation assessed under § 30.
Source: Lovdata — Håndverkertjenesteloven (the Craftsman Services Act) § 31

What does this mean?

This section is about compensation when the tradesperson is delayed. The parties (part) can agree on a fixed standard compensation, and it must be in proportion to the loss and inconvenience that a delay usually causes a consumer. If nothing has been agreed, you can still claim standard compensation based on what is usual in the industry. The second subsection allows you instead to claim compensation assessed under § 30, for example in cases of gross negligence or dishonest conduct on the part of the tradesperson, or when there are other special reasons. The section is in Chapter V on the service provider's liability for damages (erstatningsansvar).

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