§ 43. What the travel guarantee covers

The Package Travel Act·LOV-2018-06-15-32

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The text of the law (unofficial translation)

§ 43. What the travel guarantee covers

The travel guarantee shall secure the refund (tilbakebetaling) of all payments for package holidays (pakkereiser) and for travel services (reisetjenester) under § 42 first paragraph second sentence that are not provided as a result of insolvency (insolvens). If the package holiday or the travel services include passenger transport (persontransport), the travel guarantee shall also secure transport home (hjemtransport). The travel guarantee shall furthermore secure expenses for accommodation (innkvartering) and other necessary expenses before the transport home.
Source: Lovdata — Pakkereiseloven (the Package Travel Act) § 43

What does this mean?

The section sets out what the travel guarantee must cover. The core rule is that the traveller (reisende) gets back what they have paid for travel services that are not provided because the trader (næringsdrivende) is insolvent (unable to pay). If the trip includes passenger transport, the guarantee also covers transport home, as well as expenses for overnight stays and other necessary costs until the journey home. The rule builds on § 42, which requires the guarantee, and is linked to § 44 on the size of the guarantee and § 45 on how claims are made.

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