§ 19. Defect (mangel) when the tradesperson (håndverker) stays silent about important matters
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 19. Missing information
There is also a defect when the service provider (tjenesteyter), before the agreement (avtale) was entered into, failed to provide information about material matters concerning the characteristics or suitability of the service which the service provider must have known about, and which the consumer (forbruker) had reason to expect to receive. However, this applies only when the failure can be assumed to have affected the agreement. In the case of failure to notify under § 7 (1), § 8 on the effect of failure to advise against (unnlatt fraråding) applies.
What does this mean?
There is also a defect when the service provider, before the agreement, stayed silent about important aspects of the service. This applies to matters he ought to know about, and which the consumer reasonably expected to be told about. The rule applies only when the silence can be assumed to have affected the agreement.
If the service provider has not told the consumer that a job (oppdrag) is not worthwhile, this has consequences under § 8 on failure to advise against, which builds on the duty in § 7.