§ 24. Settlement (oppgjør) on cancellation by the traveller (avbestilling) and cancellation by the organiser (avlysning)

The section sets out how the money is settled when a package holiday is cancelled by the traveller or by the organiser before departure. The organiser must refund everything that has been paid to the traveller. In the event of cancellation by the traveller against a fee under § 21, the fee (gebyr) may be deducted. The rule also covers cancellation by the traveller under § 22 and under § 20 second paragraph, and cancellation by the organiser under § 23. The money must be paid back without undue delay and no later than 14 days after the contract was terminated. The section links the rules in Chapter 4 with the rules on changes in § 20.