§ 22. Cancelling without a fee in extraordinary circumstances
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 22. Cancellation by the traveller (avbestilling) of the package holiday (pakkereise) without a fee (gebyr)
The traveller (reisende) has the right to cancel the package holiday before it begins, without paying a fee, if unavoidable and extraordinary circumstances (uunngåelige og ekstraordinære omstendigheter) occur at the place of destination or in its immediate vicinity which will significantly affect the performance of the package holiday, or the carriage of passengers to the destination.
What does this mean?
This section gives you the right to cancel your trip without a fee when an extraordinary situation affects the destination. The condition is that unavoidable and extraordinary circumstances arise at the destination or near it, and that they significantly affect the trip or the transport there. This differs from § 21, under which you can cancel at any time but must pay a fee. The money must be returned to you according to the rules in § 24.
Related sections
- § 21Cancelling the package holiday for a fee
- § 24Settlement (oppgjør) on cancellation by the traveller and cancellation by the organiser (avlysning)
Questions about this section
- Do I get a full refund if I cancel because of a natural disaster?
- Do I get back everything I have paid on termination with immediate effect (heving) free of charge?
- Does the right to free cancellation apply in the event of natural disasters?
- Am I entitled to a full refund if there is war at the destination?