§ 39. Right to cancel a tradesperson's service
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 39. The right to cancel
(1) The consumer (forbruker) may withdraw the job (oppdrag) in whole or in part. If the work has begun, the consumer may demand that the service provider (tjenesteyter) stop the work in whole or in part as soon as possible.
(2) The service provider may nevertheless carry out the work to the extent necessary to secure the right of retention (tilbakeholdsrett) and the right to sell (salgsrett) under §§ 46 and 47 (2), if the consumer does not pay or provide adequate security (betryggende sikkerhet) for the service provider's claim under § 40.
What does this mean?
This section gives you the right to cancel. You can withdraw the job in whole or in part. If the work has begun, you can demand that the tradesperson (håndverker) stop as soon as he can, in whole or in part. He may nevertheless continue to the extent needed to protect his right to retain and sell the item (ting), which follows from §§ 46 and 47 (2). This applies if you neither settle up nor provide secure security for his claim under § 40. What you must pay when you cancel is set out in § 40.
Related sections
- § 40What you must pay when you cancel
- § 46Right of retention: the tradesperson can hold on to your item
- § 47Duty of care (omsorgsplikt) and right to sell items the tradesperson has
Questions about this section
- Ending the agreement (avtale) with the tradesperson: termination with immediate effect (heving), cancellation (avbestilling) and costs
- Cancellation and "no-show": what service providers can demand from the customer
- Can the tradesperson refuse to make the changes I ask for?
- Opted out of parts of the job: how the deduction from the fixed price (fastpris) is calculated