§ 38. The consumer's duty to cooperate and collect items
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 38. The consumer's cooperation (medvirkning), etc.
The consumer (forbruker) shall
- provide such cooperation as it is reasonable to expect in order for the service provider (tjenesteyter) to be able to perform the service
- take over items (ting) that are with the service provider by collecting or receiving them.
What does this mean?
The section places two duties on you as a consumer. You must cooperate as far as it is reasonable to expect, so that the tradesperson (håndverker) can carry out the work. You must also collect or receive items that are with the tradesperson, so that they are not left with him. Both duties are intended as part of what you yourself must contribute in a job (oppdrag). The rule belongs to chapter VI on the consumer's payment and cooperation, and stands alongside § 37 on time of payment (betalingstid) and § 36 on invoices (regning).
Related sections
All sections of the Craftsman Services Act →Questions about this section