§ 16. Costs you were not told about
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 16. The effect of breaching certain duties to inform (opplysningsplikter)
What does this mean?
The section sets out a specific consequence when the seller fails to inform you about costs. If the trader has not told you in advance about additional costs, fees (gebyrer) or other expenses that should have been stated under § 9 first paragraph letter c, you do not have to pay them. The rule works together with § 9, which lists what information must be given, and with § 17, which places the burden of proof (bevisbyrde) on the trader. If there is disagreement about whether the information was given, it is therefore the seller who must document it.