§ 3-24. Information about the service provider
Machine-translated from Norwegian. The Norwegian text is the one that applies. Read the original in Norwegian.Norsk English العربية Polski Українська
The text of the law (unofficial translation)
§ 3-24. Information about the service provider (tjenesteyteren)
- the service provider's main business, company name and the geographical address of its head office
- corresponding information for any branch, agent or other representative established in Norway
- other relevant contact information for communicating with the service provider, including an email address
- any authorisation schemes and the contact details of the relevant supervisory authority
- the public register in which the business licence is registered (register of business enterprises), as well as the registration number or equivalent identification details
- any interests of the service provider's own in the contractual relationship.
What does this mean?
The section sets out what the customer (kunde) must be told about the service provider itself, that is, the party offering the financial service (finansiell tjeneste). This includes, among other things, who the business is, how the customer can get in touch with it, and which supervisory authority it falls under. The customer must also be told whether the service provider has interests of its own in the contractual relationship.
The requirement applies to the agreements defined in § 3-22 second paragraph, and is one of several topics in the series of information rules. The next section, § 3-25, deals with information about the conclusion of the agreement itself and later changes, and § 3-23 sets out how the information must be given.